We’ve noticed a clear shift among our clients, moving from standard interviews to behavioural interviews. Instead of relying on the tried-and-true questions like “What are your strengths and weaknesses” or “Describe a typical day in your current role”, behavioural interviews probe for specific anecdotes highlighting how a candidate has acted in certain circumstances. This style of interview cuts down on the stock answers like “My biggest weakness is that I work too hard” and forces the candidate to demonstrate their experience in handling situations where there are many potential courses of action.
The challenge with this style of interview is knowing how to prepare for it, as there are no ‘stock’ behavioural interview questions. In order to prepare, take the time to review the position details, and determine what key traits or behaviours might be applicable. For example, some key traits that the employer may be seeking can include:
- Leadership skills
- Problem solving skills
- Decision making skills
- Technical aptitude
- Time management and prioritization skills
- Creativity or flexibility
- Conflict management and resolution
- Team building and interpersonal skills
Write down a list of all the traits the position describes. Once you’ve established a list of traits that are likely relevant to the position you’re interviewing for, think about specific circumstances where those capabilities have been called upon, and how you addressed them. Make sure that your scenarios are relevant to the position you’re targeting, but don’t script them out; simply have a memory queued up to call on if need be. The STAR method is an excellent tool to help crystallize each point of a particular story:
- Situation or Task: What were the circumstances?
- Action: What did you do? Use real examples, and describe the steps that you took to resolve the situation
- Result: What was the end result? What changed as a result of your actions? More importantly, what did you learn from the situation, and how can that knowledge be applied in the future?
Ideally every situation that you face will result in a win-win conclusion, but we all know that isn’t the case. The result of your stories don’t always have to have a fantastic outcome – in fact, outlining circumstances where you have lessened inevitable damage can be more effective than those where everything is positive; we learn through adversity, after all. The main point to remember is that you make sure that each story results in some form of benefit – if the result was not a total win, at the very least list lessons learned, and takeaways for how you would recognize and avoid that pitfall in the future.
If you have any questions about behavioural interviewing, or about any aspect of your job search, please don’t hesitate to contact any one of our recruitment consultants at (604) 294-1200, or online on Twitter, LinkedIn, and Facebook.